Our Services

We offer lots of Services: free internet access, transport services, guests with children and more.You’ll have everything for short and long stays, for business and entertainment.

Transport Services

Complimentary Shuttle service between Kutchan Station & ONE NISEKO

Limited number of seats – early reservation recommended.
Click here to view the timetable from 26th April to 13th November, 2023.
Click here to view the timetable from 2nd December, 2023 to 31st March, 2024.

Exclusive chauffeured Limousine between New Chitose Airport & ONE NISEKO

¥38,000~/way. Journey duration: approx. 2hrs.30min. in winter, 2 hours in non-snow season.
Click here for reservation.

Guests With Children

Baby basket

Available for infants under 1 year of age, complimentary.
Reserve via Option Menu located at end of website reservation.

Children’s amenities

Pajamas, toothbrush, slippers. Please request from butler.

Dinner menu for kids

Restaurant Tura offers a set menu.

Support Service


Limited to breakfast ingredients. Click here for list of items that can be ordered.
To order before arrival, please contact us 5 days in advance. Your credit card number, name and expiration date will be required.

Skiing & snowboarding lessons

The hotel will arrange an instructor. Click here for details.

Private photographer arrangements

The hotel will arrange a photographer for your private skiing/snowboarding photo&video.
Please inquire for more information.

Rental Service

Skiing & snowboarding equipment

Besides skis and snowboards, clothing and accessories are also available. Click here for details.

Guests From Overseas


Please check with Japan’s Ministry of Foreign Affairs website for when a visa is required.