Our Services

We offer lots of Services: free internet access, transport services, guests with children and more.You’ll have everything for short and long stays, for business and entertainment.

Transport Services

Complimentary Shuttle service between Kutchan Station & ONE NISEKO

Limited number of seats – early reservation recommended.
Click here to view the timetable from 25th April to 30th November, 2024.

Exclusive chauffeured Limousine between New Chitose Airport & ONE NISEKO

¥38,000~/way. Journey duration: approx. 2hrs.30min. in winter, 2 hours in non-snow season.
Click here for reservation.

Guests With Children

Baby basket

Available for infants under 1 year of age, complimentary.
Reserve via Option Menu located at end of website reservation.

Children’s amenities

Pajamas, toothbrush, slippers. Please request from butler.

Dinner menu for kids

Restaurant Tura offers a set menu.

Support Service


Limited to breakfast ingredients. Click here for list of items that can be ordered.
To order before arrival, please contact us 5 days in advance. Your credit card number, name and expiration date will be required.

Skiing & snowboarding lessons

The hotel will arrange an instructor. Click here for details.

Private photographer arrangements

The hotel will arrange a photographer for your private skiing/snowboarding photo&video.
Please inquire for more information.

Rental Service

Skiing & snowboarding equipment

Besides skis and snowboards, clothing and accessories are also available. Click here for details.

Guests From Overseas


Please check with Japan’s Ministry of Foreign Affairs website for when a visa is required.