Services

Our Services

We offer lots of Services: free internet access, transport services, guests with children and more.You’ll have everything for short and long stays, for business and entertainment.

Equipment in suites

All suites are equipped with “handy”, a smartphone which can be carried around during your stay.

They allow you to use social networking services and other applications with your own account. The phones are able to call anywhere in Japan and five countries worldwide, free of charge.

Transport Services

Complimentary Shuttle service between Kutchan Station & ONE NISEKO

Limited number of seats – early reservation recommended. Click here to view the timetable from December 1, 2020 to March 27, 2021.

Exclusive chauffeured Limousine between New Chitose Airport & ONE NISEKO

¥24,000~/way. Journey duration: approx. 2hrs.30min. in winter, 2 hours in non-snow season.
Click here for reservation.

Guests With Children

Baby basket

Available for infants under 1 year of age, complimentary.
Reserve via Option Menu located at end of website reservation.

Children’s amenities

Pajamas, toothbrush, slippers. Please request from butler.

Dinner menu for kids

Restaurant Tura offers a set menu.

Support Service

Shopping

Limited to breakfast ingredients. Click here for list of items that can be ordered.
To order before arrival, please contact us 5 days in advance. Your credit card number, name and expiration date will be required.

Skiing & snowboarding lessons

The hotel will arrange an instructor. Click here for details.

Private photographer arrangements

The hotel will arrange a photographer for your private skiing/snowboarding photo&video.
Please inquire for more information.

Rental Service

Skiing & snowboarding equipment

Besides skis and snowboards, clothing and accessories are also available. Click here for details.

Guests From Overseas

Visa

Please check with Japan’s Ministry of Foreign Affairs website for when a visa is required.